How often are updates for the phone server released?
Altigen
releases software updates almost quarterly. In these updates are fixes to
bugs found in previous patches and sometimes new features or reworks to
features that didn’t meet expectations.
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What is an IP phone?
IP Phones are sometimes called VoIP telephones, SIP phones or soft phones. These are all the exact same thing and are based on the principle of transmission of voice over the internet, or what is better known as VoIP (or voice over internet protocol) ...
Does AltiGen provide the E-mail server?
Yes. AltiGen provides a POP3 E-mail server as part of the system that must be used if the integrated voice mail/E-mail feature is deployed.
How do you reboot your phone?
Rebooting the phone simply takes 3 buttons on the phone. While the phone is on hook, press **3. The phone will then reboot and start up as normal in about 1 minute.
Can a phone work without a PoE?
Yes. If the phone does not have a PoE it must run with a power block plugged into an outlet for power.
Why should I upgrade my phone systems software version?
It is useful to upgrade when these upgrades are available because then tend to resolve known issues that may be occurring or issues that have not been experienced yet but want to be avoided.